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Environmental

Taking Action on Climate Change

Commitment, Challenges and Opportunities

The Group is conscious of the environmental impact associated with its business activities, and especially the impact of rising energy usage as a result of ever-increasing data traffic. It is committed to managing its footprint across its network and operations to contribute positively to environmental sustainability, in particular by becoming more energy efficient.

Climate change is a global challenge to communities and businesses, and to the Group. The Group is striving to integrate climate change considerations across its business practices. In 2021, climate change was given additional focus during the risk assessment process and noted as a greater priority going forward.

Contributing Positively to Sustainability Goals and Enabling a Low Carbon Transition

The Group regularly reviews its operations to enhance its operational efficiency and lower its energy consumption. Over the past few years, it has optimised floor space in its switching centres and applied energy-efficient technology to its network equipment. Other actions contributing to its transition to a low carbon future include enhanced governance reporting processes and behavioural change campaigns.

Optimising Resource Use and Encouraging a Sustainable Lifestyle

The Group engages in reduction, reuse and recycling activities to reduce waste.

The Group also encourages its customers to adopt a sustainable lifestyle, and makes it easy for them to contribute to sustainability efforts as well as providing useful digital services and solutions to help customers make environmentally responsible choices for living and working.

Photo: disposing old or unwanted handsets and accessories

Customers can help protect the environment by disposing old or unwanted handsets and accessories.

Monitoring Compliance

The Group integrates considerations of sustainability and climate change impact into its business activities in order to set a positive example for its stakeholders. It also seeks to share this vision with its business partners with the aim of collectively building a more sustainable future. It is to raise business partners’ awareness of environmental issues, eco-friendly practices and professional environmental considerations as outlined in the Supplier Code of Conduct of the Group.

The Group conducts its businesses in accordance with applicable environmental laws, rules and regulations. Regulatory frameworks within the Group are analysed and monitored, with internal policies prepared and updated accordingly. The Group strives to cultivate a greater internal awareness of environmental issues through campaigns to reduce energy consumption and waste. Internal communications, trainings and workshops are used to bolster employee awareness while internal policies and compliance procedures reinforce understanding and stimulate changes in employee behaviour.

Key governance and sustainability policies and guidelines of the Group, the Corporate Governance Report and the Sustainability Report are posted on the website of the Company.