中文
Print
Email This Page
Bookmark
Contact Us

Sustainability Governance

Sustainability Governance

The sustainability governance structure of the Group provides a solid foundation for developing and delivering on its commitment to sustainability. It is embedded at all levels of the Group, including the Board, the Sustainability Committee, the Audit Committee, the Working Groups and Business Units. This governance structure guides the Group in implementing sustainability strategies, managing goals, setting targets and reporting processes, strengthening relationships with stakeholders, and ensuring accountability across its businesses.

A suite of foundational policies, including the CSR Policy, serves as the ultimate guiding principles for sustainability practices within Group. They are critical in translating the Group’s values into actions, reinforcing the Group’s commitments to business integrity, people, environment and the community in which it operates.

The sustainability governance of the Group is bolstered by the bi-annual self assessment review across the business units. Together with internal audit assurance, they serve as an important tool for the Group to manage its enterprise and process risks as well as to ensure statutory and regulatory compliance including sustainability-related reporting, in order to provide reasonable assurance to the Board, via the Sustainability Committee and the Audit Committee, on an ongoing basis.

Accountability & Leadership
Governance & Oversight
Strategy, Management &
Monitoring
Execution & Reporting
The Board
Audit Committee
Sutainability Committee
Sustainability
Working Group
Governance
Working Group
Cyber Security
Working Group
Business Units
Internal Audit Assurance

The Board

The Board has ultimate accountability for the sustainability strategy, management, performance and reporting of the Group through the support of the Sustainability Committee and the Audit Committee. The Board examines and approves the sustainability objectives, strategies, priorities, initiatives and goals, as well as related significant policies and framework of the Group that support their achievement.

The Sustainability Committee and the Audit Committee report to the Board on sustainability risks and opportunities, which the Board periodically examines and reviews with the committees, and their impact on business strategies, including new investments.

Sustainability Committee

In 2020, the Group enhanced its efforts to strengthen sustainability reporting by expanding and prioritising activities and initiatives on sustainability. One notable effort was the formation of the Sustainability Committee as a Board committee. The Sustainability Committee is chaired by Ms Edith Shih, a Non-executive Director and the Company Secretary, and comprises two other Board members. The Sustainability Committee advises the Board and management on and oversees the development and implementation of the CSR and sustainability initiatives of the Group, including reviewing related policies and practices as well as assessing and making recommendations on matters pertaining to the sustainability governance, strategies, planning and risk management of the Group. The Sustainability Committee holds meeting at least twice a year.

For more information, please refer to the Terms of Reference of the Sustainability Committee and the Group's Sustainability Report.

Audit Committee

The Audit Committee maintains oversight of the effectiveness of the financial reporting, risk management and internal control systems of the Group. It is also responsible for reviewing the corporate governance policies and practices of the Group, including compliance with legal and regulatory requirements.

For more information, please refer to the Terms of Reference of the Audit Committee and the Group's Corporate Governance Report and Group's Sustainability Report.

Sustainability Working Group

The Sustainability Working Group is co-chaired by the Chief Executive Officer and the Chief Financial Officer, and comprises senior executives from business units linked to sustainability topics which are deemed material to the Group. This broad-based involvement ensures that the wider interests of the Group in the development of sustainability strategies are adequately represented.

Sustainability Working Group Members

Executive Director and
Chief Executive Officer
Chief Financial Officer
Director of Corporate &
Marketing Communications
Director of Legal Services
& regulatory
HR & Organisational
Development Director
Head of Core
Network Engineering
Vice President -
Digital innovations &
IT Development
Head of
Investor Affairs
General Manager -
Strategic Cost Improvement
& administration
Semior Fraud &
Corporate Security MAnager

For more information, please refer to the Group's Sustainability Report.

Governance Working Group

The Governance Working Group is chaired by a Non-executive Director and comprises representatives from various business functions of the Group. The Governance Working Group assists the Audit Committee and Sustainability Committee on governance tasks by providing timely reviews and updates, identifying emerging matters on compliance, and establishing appropriate compliance policies and procedures for adoption.

For more information, please refer to the Group's Sustainability Report.

Cyber Security Working Group

The Cyber Security Working Group, chaired by the Chief Financial Officer, comprises relevant technical specialists from the Information Technology department and the Business Assurance & Compliance function. It oversees the cyber security defences of the Group to ensure that its efforts in this area are effective, coherent and well-coordinated.

For more information, please refer to the Group's Sustainability Report.

Business Units

The everyday implementation of the sustainability approach of the Group relies on the support of its business units.

For more information, please refer to the Group's Sustainability Report.

Internal Audit

The internal audit function reports directly to the Audit Committee and provides independent assurance as to the existence and the effectiveness of risk management activities and internal controls systems in the business operations of the Group.

For more information, please refer to the Group's Corporate Governance Report and Group's Sustainability Report.

Policies

The Group has policies, procedures and guidelines in place to support management in addressing material sustainability issues across the Group.

The overall sustainability approach and priorities of the Group are built on four pillars: Business, People, Environment and Community. The table below highlights relevant policies and procedures in place to support execution of the priorities of the Group under each pillar. These policies, procedures and guidelines have been adopted across the Group to meet operational needs as well as legal and regulatory requirements. The Group monitors the execution and compliance of these policies, procedures and guidelines through regular management reviews and reporting.

Business
Pillars Priorities Policies
  • Enhancing long-term return for its shareholders.
  • Focusing on sustainable development of the businesses and communities in which it operates.
  • Complying with all relevant and applicable laws and regulations within its operational framework.
  • Conducting business with uncompromising integrity.
  • Guarding against unfair business practices.
  • Maintaining a high standard of corporate governance and emphasising a high-calibre board, sound internal control as well as transparency and accountability to all stakeholders.
  • The Board Sustainability Committee was formed and is led by three Directors, overseeing the sustainability processes.
  • Continue to enhance compliance with anti-bribery and corruption laws, tax compliance policies as well as data privacy and cyber security laws.
  • Increase transparency on existing policies and procedures.
  • Ensure fair and transparent tendering processes.
  • Integrate sustainability objectives in global sourcing.
  • Streamline processes, knowledge sharing and increase monitoring of suppliers using digital tools.
  • Encourage the use of digital tools to enhance customer experience.
  • Code of Ethicspdf
  • Anti-Fraud and Anti-Bribery Policypdf
  • Information Security Policypdf
  • Policy on Appointment of Third Party Representativespdf
  • Policy on Personal Data Privacy Compliancepdf
  • Supplier Code of Conductpdf
  • Purchasing Policy
  • Business Partner Evaluation Policy
  • Procedures for Reporting Possible Improprieties in Matters of Financial Reporting or Internal Controlpdf
  • Policy on Securities Dealing and Handling of Confidential and Price-Sensitive Inside Informationpdf
  • Board Diversity Policypdf
  • Director Nomination Policypdf
  • Shareholders Communication Policypdf
People
Pillars Priorities Policies
  • Upholding a high standard of business ethics and personal conduct among employees.
  • Adhering to non-discriminatory employment practices and procedures.
  • Providing a positive work environment that values the wide-ranging perspectives inherited to a diverse workforce.
  • Cultivating talented individuals and fostering their growth in pursuit of achieving business goals by offering a wide range of training and development programmes, courses and activities.
  • Maintaining proper systems to ensure internal equity and external competitiveness of staff remuneration and recognition.
  • Providing a safe workplace for all employees.
  • Retain and motivate talents with appropriate training.
  • Promote workplace diversity.
  • Improve workplace safety and well-being across the Group.
  • Take immediate and effective measures to eradicate human trafficking and modern slavery.
  • Work closely with suppliers to improve working conditions across the supply chain.
  • Adopt equal employment-opportunity policies and commit to fostering an inclusive atmosphere, free of discrimination and harassment.
  • Create a collaborative workplace that facilitates discussions among business units.
  • Procedures for Reporting Possible Improprieties in Matters of Financial Reporting or Internal Controlpdf
  • Policy on Securities Dealing and Handling of Confidential and Price-sensitive Inside Informationpdf
  • Health and Safety Policypdf
  • Human Rights Policypdf
  • Modern Slavery and Human Trafficking Statementpdf
  • Supplier Code of Conductpdf
  • Code of Ethicspdf
  • Anti-Fraud and Anti-Bribery Policypdf
  • Employment Policy
Environment
Pillars Priorities Policies
  • Complying with or taking initiative to surpass required levels prescribed by relevant laws and regulations to control greenhouse gas emissions and waste.
  • Setting targets, reviewing and assessing results periodically to ensure the efficient implementation of emission control measures.
  • Monitoring and managing the use of resources, including energy, water and other packaging materials.
  • Minimising the impact of its business activities on the environment and natural resources.
  • Developing and promoting environmentally-friendly products and processes with potential commercial applications.
  • Encouraging and providing support for conservation and environmental protection programmes.
  • Increase training and awareness across the Group.
  • Source more sustainable options for consumers and procure responsibly.
  • Alleviate environmental impact on operations through reduction in carbon initiatives of the Group.
  • Participate in educating stakeholders including employees, suppliers and consumers on being conscious of energy use.
  • Increase efforts on recycling and upcycling programmes at retail stores and offices.
  • Promote a digital workplace and encourage employees to be conscious of the use of resources such as office supplies.
  • Refine monitoring process and policies on consumption of resources such as utilities and office supplies.
  • Environmental Policypdf
  • Supplier Code of Conductpdf
Community
Pillars Priorities Policies
  • Focusing on community initiatives including employee volunteerism, education, medical, health, elderly care, arts and culture, sports, and disaster relief.
  • Implementing internal guidelines and controls on donations and contributions to safeguard stakeholders’ and shareholders’ interests.
  • Encouraging employees to play a positive and active role in the community.
  • Unleashing the potential of 5G technology and be the driving force for the development of Hong Kong as a smart city, such as by promoting 5G enterprise solution offerings.
  • Educate and recruit young talents.
  • Launch charitable programmes and digital inclusion for the underprivileged.
  • Promote diverse 5G applications to accelerate the development of Hong Kong as a smart city.
  • Collaborate with community and non-profit organisations, cultural groups and small businesses, leveraging the strengths in network capabilities.
  • Achieve diversity in outreach initiatives and engage with the wider community.
  • Media, Public Engagement and Donation Policypdf

On a half-yearly basis, the Group conducts a self-assessment review to evaluate its enterprise risk management, its operations, as well as statutory and regulatory compliance matters such as tax and anti-fraud and anti-bribery practices. A review of the goals and targets addressing sustainability issues also forms part of the self-assessment review. As an integral part of sustainability governance, the self-assessment results are subject to internal audits, which are then submitted to the Directors, the Audit Committee and the Sustainability Committee for review and approval. Relevant results are also shared with external auditors.

For more information, please refer to the Group's Sustainability Report.